Troubleshooting

Find an answer

• What to do if I can’t delete an eSIM-TURKEY eSIM on my Samsung Galaxy S22?
• What should I do if the eSIM is stuck activating on my iOS device?
• I’m experiencing the ‘Cellular Plans From This Carrier Cannot be Added’ error message
• I’m experiencing the ‘Unable to Complete Cellular Plan Change’ error message
• I can’t connect with my eSIM on my Android device
• I am experiencing “PDP Authentication Failure”
• Can I use iMessage with my eSIM?
• I can’t connect with my eSIM on my iOS device
• I can’t scan my QR Code
• My device is network locked
• I’m experiencing the “This code is no longer valid” error
• I am experiencing slow network speeds

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